# Move a client between the studio and the live stream

For classes you stream, the class roster now lets you choose how a client
attends.

- **Add client.** When the class is streamed you pick **In studio** or
  **Streaming** (In studio is selected first). Classes you don't stream work
  exactly as before.
- **Switch a booked client.** A client booked in the studio gets **Switch to
  streaming**, and a streaming client gets **Move to studio**.

Before anything happens, the confirmation tells you exactly what the switch
does to the client's pass, for example:

- "1 class will be returned to Flexible Membership (4 left → 5)" when streaming
  is included in their pass;
- "1 class will be used from Flexible Membership (3 left → 2)" when a studio
  visit uses a class (if they have none left, the switch is refused and
  nothing changes);
- inside your cancellation window, their studio place counts as a late
  cancellation, exactly as if they had cancelled late: your late-cancellation
  rule applies (the class is kept and/or the late fee is charged). The studio
  booking is recorded as a late cancellation and a new streaming booking is
  made, which costs what streaming normally costs on their pass — free where
  streaming is included, one class where it costs a class (so a class card
  whose late rule keeps the class uses two classes, and a client without one
  left can't be switched). Staff who can waive late-cancellation fees can tick
  **Waive the late-cancellation rule** instead. Applying or waiving the late
  rule needs someone who manages bookings; instructors switching their own
  class are asked to hand it over.

You also choose whether to tell the client, by email, SMS and/or push — the
same picker as removing a client, starting at "don't notify". The message comes
from the brand they booked with and, for streaming, tells them how to join.

If the class has already started, a client you switch to (or add for)
streaming can open the live stream straight away. Before the class starts,
their streaming place is held. A streaming client who missed the start gets
**Let in to live stream** on their row. Moving someone into the studio after
your late-arrival cutoff needs the same permission and confirmation as adding
a client late.

The spot moves with the client, so the studio and stream counts stay right,
and full classes or streams are respected. A spot that frees up before the
class starts is offered to your waitlist; once the class has started nobody is
moved in automatically.